Dental Office Manager

Lane & Associates Family Dentistry seeks experienced dental office managers to oversee overall performance and patient experience across our North Carolina practice locations. This is a very dynamic position requiring expertise in team management, operations, insurance, and dental industry knowledge. The role encompasses both front-desk patient interactions and treatment plan coordination.

Key Responsibilities

• Serve patients with care in all interactions; uphold the motto “We love to make you smile!”
• Handle new patient communications and scheduling
• Verify insurance benefits and process EOB documentation
• Support credentialing activities
• Fill in as treatment coordinator when needed
• Manage patient balance collections
• Assist with training and onboarding new team members
• Track office production goals and communicate with staff
• Attend monthly office manager meetings at corporate location

Minimum Requirements

• Professional, can-do attitude
• Career focused on exceptional patient service
• Self-starter with strong attention to detail
• Dental industry operational and insurance knowledge preferred
• 1+ years managing a dental office
• Strong computer skills
• Ability to foster a team environment

Benefits

• Competitive health/life/vision/dental insurance, FSA/HSA options
• Performance bonuses
• Vacation, paid time off, paid holidays
• Half-day Fridays
• Annual employee appreciation family day
• 40+ location options with flexible hours
• Internal advancement opportunities
• 401(k) plan
• Paid continuing education and conferences
• Volunteer opportunities
• Employee retail discounts